1. Introduction

At Recentered Women (operated by Recentered Coaching LLC), your privacy is of paramount importance. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data.

This Privacy Policy explains:

What types of information we collect
How we use and share that information
The measures we take to keep your data secure
Your rights regarding your personal data
How you can exercise those rights

Important Notice: Recentered Women provides coaching and educational services, not therapy or mental health treatment. This Privacy Policy applies only to our coaching programs and services. If you are seeking therapy services, please visit Recentered Life at recenteredlife.com. By using our website, coaching programs, and related services ("Platform"), you agree to the collection, use, and sharing of your data as described in this Policy and in accordance with our Terms and Conditions.

2. Information We Collect and How We Process It

We collect and process various types of data to provide and enhance our coaching services. For the purposes of this Policy, "data" includes any information that identifies you directly or indirectly.

2.1. Personal Information

When you register, enroll in a program, or use our services, we may collect:

Contact Information: Your name, email address, phone number, and mailing address.
Account Information: Username, password, and any other information you provide to create an account.
Billing Information: Credit card details, payment method information, and billing addresses for payment processing.
Emergency Contact Details: In case we need to reach someone on your behalf during live events or sessions.
Program Enrollment Data: Your responses to intake forms, questionnaires, and assessments related to our coaching programs.

2.2. Usage Data

We automatically collect data regarding your interactions with our Platform, including:

Log Data: IP address, browser type, device information, operating system, and access times.
Interaction Data: Pages viewed, links clicked, session duration, module completion, and usage patterns. This information helps us understand how you use our services and enables us to improve our offerings.
Technical Data: Information about errors, crash logs, and system performance metrics.

2.3. Communication Data

Any communications you send to us, including:

Support Requests and Emails: Content of your messages to our customer support or coaching team.
Coaching Session Data: Notes from coaching calls, chat messages in our community platform, and any worksheets or assignments you submit (note: group coaching calls may be recorded for replay purposes with prior notice).
Community Interactions: Posts, comments, and messages within our private community spaces.

2.4. Data from Interactions with Third-Party Services

If you interact with any third-party integrations on our Platform (e.g., scheduling tools, payment processors, community platforms), we may collect data provided by those services. We ensure that these providers are bound by contractual agreements to protect your information.

2.5. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

Consent: Where you have provided clear consent for us to process your data.

Contractual Necessity: To provide the coaching services you have requested.

Legitimate Interests: For our business operations, to improve our services, and for security purposes.

Legal Compliance: When required by law or to comply with legal obligations.

3. How We Use Your Information

Your data is used to support, enhance, and secure your experience in our coaching programs. Key uses include:

3.1. Service Delivery and Improvement

Providing Coaching Services: To facilitate coaching sessions, manage your program enrollment, deliver course materials, and provide access to our community platform.

Enhancing User Experience: To personalize your coaching journey, improve our programs and services, and develop new content based on your progress and feedback.

Customer Support: To respond to your inquiries, resolve issues, and communicate important updates about our programs.

3.2. Communication and Marketing

Program Communications: To send you program updates, session reminders, community notifications, and important announcements.

Educational Content: To share relevant resources, articles, and tools that support your growth journey.

Promotional Communications: With your consent, we may send newsletters or promotional emails about new programs, workshops, or special offers. You may opt out of marketing communications at any time.

3.3. Security and Legal Compliance

Protecting Our Platform: To monitor for and prevent unauthorized access, fraud, or other security issues.

Compliance: To adhere to legal obligations, such as responding to lawful requests by government authorities or regulators.

4. How We Share Your Information

We do not sell your data. However, your information may be shared in the following circumstances:

4.1. With Trusted Service Providers

We share data with third-party service providers who help us operate our Platform, such as:

Payment Processors: For processing payments securely.

Email and Communication Platforms: For delivering program content and communications.

Community Platform Providers: For hosting our private community spaces.

Cloud Hosting Providers: For storing and managing data.

Analytics Services: For understanding usage patterns and improving our services.

All third parties are required to use your data only for the purposes specified by us and must follow strict data protection protocols.

4.2. Within Our Community

Certain information may be visible to other program participants:Community Profile: Your name and profile information within our private community.

Shared Experiences: With your consent, we may share anonymized success stories or testimonials.

Group Interactions: Your participation in group coaching calls or community discussions.

4.3. For Legal and Safety Reasons

We may disclose your data if required to:Comply with Legal Obligations: In response to subpoenas, court orders, or other legal processes.

Protect Safety: To prevent harm or protect the safety of our users, staff, or the public.

4.4. In the Event of a Business Transfer

If Recentered Women undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new owner. In such cases, we will ensure that the new owner continues to protect your data in accordance with this Privacy Policy.

5. Data Retention, Erasure, and Your Rights

5.1. Data Retention

We retain your data only for as long as necessary to:

Provide you with the coaching services you have enrolled inComply with legal obligations
Resolve disputes and enforce our agreements

Specific retention periods may vary based on the type of data and your usage of our services. For example:

Account Data: Retained for the duration of your program enrollment and for a reasonable period after completion.

Coaching Program Data: Retained for the duration of your access period and as needed for program improvement.

Communication Data: Retained as required for service provision and legal compliance.

5.2. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

Right of Access: You have the right to request copies of your personal data.

Right to Rectification: If you believe your data is inaccurate or incomplete, you can request corrections.

Right to Erasure: You may request that we delete your personal data, subject to legal or contractual obligations.

Right to Restrict Processing: You can ask us to limit how we use your data.

Right to Data Portability: You may request a copy of your data in a portable format.

Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will verify your identity and respond to your request in accordance with applicable laws.

6. Security and Confidentiality

We take the security of your data very seriously and employ multiple layers of protection:Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols (e.g., SSL/TLS).

Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.

Regular Audits: We regularly review and update our security measures to address emerging risks and maintain compliance with applicable standards.

Data Breach Procedures: In the unlikely event of a data breach, we have procedures in place to promptly notify affected users and take remedial actions.

7. Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your experience and gather usage data.

7.1. What Are Cookies?

Cookies are small data files stored on your device that help us:

Recognize you when you return to our websiteTrack your preferences and progressImprove our services through usage analytics

7.2. How We Use Cookies

Essential Cookies: These are necessary for the operation of our Platform (e.g., maintaining your session and preferences).
Analytical Cookies: Used to understand how users interact with our Platform so we can improve our services.
Marketing Cookies: With your consent, we may use cookies to personalize advertisements and measure campaign effectiveness.

7.3. Managing Cookies

Most web browsers allow you to manage cookie settings. You can block or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Platform.

8. Children's Privacy

Our coaching services are designed for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from someone under 18, we will take steps to delete that information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or program offerings. When significant changes occur, we will notify you by updating the "Last Updated" date at the top of this document and through a prominent notice on our Platform or via email. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:Email: [email protected]

Mailing Address:

Recentered Coaching LLC

17350 State Hwy 249, Ste 220 #28897

Houston, TX 77064

11. Additional Privacy Notices

11.1. California Residents

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For more information or to exercise your rights, please contact us at [email protected].

11.2. European Union, United Kingdom, and Other Regions

If you are located in the European Union, United Kingdom, or other regions with specific data protection laws (such as the GDPR), additional rights and protections apply. Please contact us at [email protected] to learn more about your rights and how we comply with these regulations.

12. Relationship to Therapy Services

Important Clarification: Recentered Women provides coaching and educational services through Recentered Coaching LLC. We are a separate legal entity from any therapy or mental health services that may operate under similar branding.

Our coaching services are not therapy, counseling, or mental health treatmentInformation collected through our coaching programs is not part of any medical or therapy record
Data is not shared between our coaching services and any therapy services

If you need mental health support, we encourage you to seek services from a licensed mental health professional

By using our coaching services, you acknowledge and understand this distinction.